1.
Transform
EquiVox™ converts clinical documentation into clear, patient-ready communication aligned to literacy, language, and cultural context.
The Comprehension OS™ for Healthcare
Healthcare Measures Everything
Except Understanding.
EquiVox™ is the Comprehension Operating System™ that transforms clinical communication into measurable, verified patient understanding.
Built for health systems, DSOs, payers, and clinical organizations that need verifiable understanding — not assumptions.
2.
Verify
Claros™ evaluates whether patients demonstrate real understanding through structured teach-back interaction and generates a Comprehension Score™.
3.
Record
Every explanation, response, and comprehension outcome is securely logged to create a complete communication audit trail.
The Most Expensive Failure
in Healthcare Is Misunderstanding.
Healthcare documents information. It rarely verifies whether patients truly understood it.
What EquiVox Is
A New Infrastructure Layer for Healthcare Communication
EquiVox™ is not:
A chatbot
A patient portal
A translation tool
An AI scribe
EquiVox™ is a multilingual AI middleware system designed to transform clinical communication into measurable understanding.
The platform operates as a closed-loop architecture where information is transformed, verified, and recorded before critical communication workflows move forward.
FHIR / HL7 integration
EHR interoperability
Multilingual delivery
Human-in-the-loop oversight
Audit-ready architecture
Financial & Operational Impact
Confusion Creates Operational Loss.
Communication failures affect more than patient experience.
Preventable cancellations
Failed pre-op preparation
Treatment abandonment
Unnecessary clarification calls
Operational inconsistency
Revenue leakage
EquiVox™ helps organizations reduce communication-driven operational friction by making understanding measurable and actionable.
Academic Institutions
Training the Next Generation of Clinicians for the AI Era
EquiVox™ may also support academic institutions through AI-assisted communication simulation and competency development.
Informed consent training
Multilingual communication
Emotionally difficult conversations
Patient comprehension verification
Communication competency support
Designed to augment faculty-led education — not replace it.
Testimonials
Trusted by the people inside the system
Dr. Marcus Reid
Chief Medical Officer, Regional Health Network
For the first time, I have a system that tells me whether my patients actually understood what I explained. The Comprehension Score™ has changed how I think about consent entirely.
Priya Nair
VP of Patient Experience, St. Clair Medical Centre
Our readmission rate dropped measurably within the first quarter of deploying EquiVox. Patients were coming back better prepared and asking the right questions.
Dr. Yolanda Ferris
Attending Physician, University Health System
I have spent 20 years watching patients nod and sign forms they don't understand. EquiVox is the first tool that actually fixes that problem instead of documenting around it.
Thomas Greer
Chief Compliance Officer, Apex Health Group
The audit trail alone is worth the investment. Every comprehension interaction is logged, scored, and retrievable. Our legal team finally has the documentation layer they have been asking for. This is infrastructure, not just software.
Sandra Okafor
Director of Nursing, Metropolitan DSO
Patients with lower health literacy respond completely differently when they're given information in plain language and actually asked to demonstrate understanding. EquiVox made that possible at scale.
Dr. James Tobias
Clinical Strategy Lead, EquiVox Pilot Partner
The infrastructure moment is here. EquiVox is doing for comprehension what EHRs did for records, making it the default rather than the exception.
Maria Lopez
Patient, UCC Colombia Pilot
I have always felt confused leaving doctor appointments. With EquiVox, I actually understood my diagnosis in Spanish, in words I recognized. I left feeling in control of my own health for the first time.
Prof. Alan Whitmore
Health Informatics, MIT
The strategic evaluation was exceptional. EquiVox identified a genuine infrastructure gap in healthcare and built a scalable, defensible solution around it. This is the kind of work that defines a new category.
Validation
Validated in the Environments That Define Care
From academic recognition to real-world clinical collaboration, EquiVox™ is helping establish a new framework for measurable healthcare communication.
Harvard Medical School
Top 3 Capstone Innovation Recognition
MIT
AI Strategy & Systems Training
UCC Colombia
Clinical Pilot Collaboration
Patent Strategy
Foundational IP & Comprehension Architecture Development
Learn More
Frequently Asked Questions
Key questions about how EquiVox™ works across healthcare environments. Can't find the right answer here? Get in touch
The Comprehension Score™ is an AI-generated signal designed to help quantify whether a patient has demonstrated meaningful understanding of their clinical information. Rather than relying on checkbox confirmations, EquiVox™ evaluates structured patient responses to help identify whether key concepts were understood, partially understood, or may require reinforcement.
Claros™ uses structured teach-back interaction. Patients are asked to explain their care in their own words rather than simply confirming understanding. The system analyzes communication patterns associated with comprehension, clarity, and retention to help support follow-up communication and workflow visibility.
EquiVox™ is designed as a middleware layer that integrates with existing healthcare infrastructure rather than replacing it. The platform supports standard healthcare protocols and APIs, including FHIR and HL7, allowing organizations to integrate EquiVox™ across EHRs, telehealth platforms, and other clinical environments.
No. EquiVox™ is designed to support communication clarity and comprehension verification while maintaining clinician oversight and human decision-making. The platform functions as a communication support and intelligence layer — not as a replacement for clinical expertise.
Yes. EquiVox™ is designed to support configurable communication workflows across healthcare environments, including hospitals, DSOs, specialty practices, and academic institutions. Communication logic, escalation pathways, and reinforcement workflows can be adapted to organizational and clinical needs.
EquiVox™ is being designed with HIPAA-aligned security and privacy principles as a foundational requirement. The platform includes encrypted data handling, role-based access controls, auditability, and secure communication architecture designed to support enterprise healthcare environments.
If understanding becomes mandatory, this becomes ubiquitous.
Dr. Lia Patricia Gallo-Urrego, Founder & CEO, EquiVox
Founder & CEO
Dr. Lia Patricia Gallo-Urrego
Our Founder
Built from the
inside out.
"I Have Been the Doctor. I Have Been the Patient."
Dr. Lia brings over 30 years of clinical experience across the United States and Latin America, combined with advanced training in artificial intelligence at Harvard Medical School and MIT.
She has also experienced what it feels like to sit on the other side of the system — receiving complex medical information, facing uncertainty, and realizing how easily understanding can be assumed, but not confirmed.
EquiVox™ was built from that realization: that information is not enough. Understanding must be verified.
Recognition
Harvard Medical School Top Capstone Award
Training
MIT AI Strategy & Systems
