1.
Transform
EquiVox™ converts clinical documentation into clear, patient-ready communication aligned to literacy, language, and cultural context.
The Comprehension OS™ for Healthcare
The New Standard for
Patient Understanding.
EquiVox™ is the Comprehension Operating System™ built to make patient understanding visible, verifiable, and defensible, for health systems, DSOs, payers, and clinical organizations that need more than documentation.
2.
Verify
Claros™ evaluates whether patients demonstrate real understanding through structured teach-back interaction and generates a Comprehension Score™.
3.
Record
Every explanation, response, and comprehension outcome is securely logged to create a complete communication audit trail.
Consent is signed.
Understanding is assumed.
HEALTH LITERACY
Adults Struggle to Understand Their Care
9 out of 10 adults struggle with health literacy. Without effective engagement, patients may not follow through on key actions between visits.
National Library of Medicine
TEACH-BACK
Patients Asked to Confirm Understanding
Less than 30% of adults given healthcare instructions were ever asked to repeat them back, the first step of the evidence-based teach-back method.
Agency for Healthcare Research & Quality
RETENTION
Medical Information Forgotten Immediately
Between 40–80% of information from clinicians is forgotten immediately. Of what is remembered, 50% is recalled incorrectly.
PubMed
What is EquiVox?
A New Infrastructure Layer for Healthcare Communication
EquiVox™ is a multilingual AI middleware system designed to transform clinical communication into measurable understanding.
The platform operates as a closed-loop architecture where information is transformed, verified, and recorded before critical communication workflows move forward.
EquiVox™ is not a chatbot, a patient portal, a translation tool, or an AI scribe. It is a structured middleware system designed specifically for clinical communication and comprehension verification.
Financial & Operational Impact
Confusion Creates Operational Loss.
Communication failures affect more than patient experience.
EquiVox™ helps organizations reduce communication-driven operational friction by making understanding measurable and actionable.
Academic Institutions
Training the Next Generation of Clinicians for the AI Era
EquiVox™ may also support academic institutions through AI-assisted communication simulation and competency development.
Informed consent training
Multilingual communication
Emotionally difficult conversations
Patient comprehension verification
Communication competency support
Designed to augment faculty-led education — not replace it.
Testimonials
Trusted by the people inside the system
Dr. Marcus Reid
Chief Medical Officer, Regional Health Network
For the first time, I have a system that tells me whether my patients actually understood what I explained. The Comprehension Score™ has changed how I think about consent entirely.
Priya Nair
VP of Patient Experience, St. Clair Medical Centre
Our readmission rate dropped measurably within the first quarter of deploying EquiVox. Patients were coming back better prepared and asking the right questions.
Dr. Yolanda Ferris
Attending Physician, University Health System
I have spent 20 years watching patients nod and sign forms they don't understand. EquiVox is the first tool that actually fixes that problem instead of documenting around it.
Thomas Greer
Chief Compliance Officer, Apex Health Group
The audit trail alone is worth the investment. Every comprehension interaction is logged, scored, and retrievable. Our legal team finally has the documentation layer they have been asking for. This is infrastructure, not just software.
Sandra Okafor
Director of Nursing, Metropolitan DSO
Patients with lower health literacy respond completely differently when they're given information in plain language and actually asked to demonstrate understanding. EquiVox made that possible at scale.
Dr. James Tobias
Clinical Strategy Lead, EquiVox Pilot Partner
The infrastructure moment is here. EquiVox is doing for comprehension what EHRs did for records, making it the default rather than the exception.
Maria Lopez
Patient, UCC Colombia Pilot
I have always felt confused leaving doctor appointments. With EquiVox, I actually understood my diagnosis in Spanish, in words I recognized. I left feeling in control of my own health for the first time.
Prof. Alan Whitmore
Health Informatics, MIT
The strategic evaluation was exceptional. EquiVox identified a genuine infrastructure gap in healthcare and built a scalable, defensible solution around it. This is the kind of work that defines a new category.
Founder & CEO
Dr. Lia Patricia Gallo-Urrego
Our Founder
Built from the
inside out.
"I Have Been the Doctor. I Have Been the Patient."
Dr. Lia brings over 30 years of clinical experience across the United States and Latin America, combined with advanced training in artificial intelligence at Harvard Medical School and MIT.
She has also experienced what it feels like to sit on the other side of the system — receiving complex medical information, facing uncertainty, and realizing how easily understanding can be assumed, but not confirmed.
EquiVox™ was built from that realization: that information is not enough. Understanding must be verified.
Recognition
Harvard Medical School Top Capstone Award
Training
MIT AI Strategy & Systems
If understanding becomes mandatory,
this becomes ubiquitous.
Dr. Lia Patricia Gallo-Urrego, Founder & CEO, EquiVox
